Delivery Partners
We work with the following logistics providers:
Home Delivery
HCT Logistics (Available for Taiwan main island and offshore islands)
Convenience Store Pickup
7-ELEVEN
FamilyMart
(Available for Taiwan main island and offshore island store locations)
Shipping Information
Orders are typically shipped within 1–2 business days after purchase (excluding the order date, weekends, and public holidays).
Estimated delivery time:
Home Delivery: approximately 1–3 business days
Convenience Store Pickup: approximately 3–5 business days
Actual delivery timing may vary depending on the logistics provider.Specific delivery time slots cannot be guaranteed. Please provide an address where the package can be successfully received.
For convenience store pickup orders, the recipient name must match the name shown on the recipient’s identification document.
If a change of delivery address is requested after the order has been shipped, additional shipping fees for re-delivery will be the responsibility of the customer.
Shipping may be delayed during holidays, peak seasons, or due to force majeure events such as natural disasters.
For home delivery orders, actual delivery arrangements are subject to the courier’s route and schedule.