Welcome to NØRDREN (hereinafter referred to as “the Website”).
By accessing, browsing, or purchasing from this Website, you acknowledge that you have read, understood, and agreed to be bound by the following Terms & Conditions.
The Website reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be published on the Website and become effective immediately upon posting.
If you do not agree to these Terms & Conditions, please discontinue use of the Website and its services.
1. Membership & Account Information
Certain services on the Website may require member registration.
You agree to provide accurate, complete, and up-to-date information and are responsible for maintaining the confidentiality of your account and password.
You may not register using false information or impersonate another person.
Please notify us immediately if you suspect unauthorized use of your account or any security breach.
The Website reserves the right to suspend or terminate accounts involved in suspicious activity, violations of applicable laws, or breaches of these Terms.
2. Orders & Transactions
All products are subject to availability.
Adding items to the shopping cart does not constitute a confirmed order. Orders are only confirmed upon successful payment and order acceptance by the Website.
The Website reserves the right to cancel orders in the event of system errors, incorrect pricing, out-of-stock items, or circumstances beyond our control.
The Website reserves the right to reject abnormal, excessive, or suspected fraudulent orders.
Promotional offers, discounts, and gifts are subject to the terms stated in each campaign. The Website reserves the right to modify, interpret, or terminate promotions at any time.
3. Payment & Shipping
Available payment and shipping methods are displayed during checkout.
Delivery timelines are estimates only and may be affected by logistics delays, weather conditions, holidays, or other unforeseen circumstances.
Additional shipping fees caused by incorrect delivery information, failed delivery attempts, or unclaimed packages may be charged to the customer.
Customers with repeated unclaimed orders or malicious order behavior may have their purchasing privileges restricted.
4. Returns, Refunds & 7-Day Appreciation Period
In accordance with Taiwan’s Consumer Protection Act, customers are entitled to a 7-day appreciation period starting from the day after the product is delivered.
The 7-day appreciation period is not a trial period.
Returned products must be unopened, unused, and in their original packaging, including invoices, gifts, and accompanying materials.Due to food safety and hygiene concerns, returns or exchanges will not be accepted under the following conditions:
Opened products
Consumed products
Products damaged due to improper storage
Returns based on personal taste or subjective preference
If you receive defective, damaged, or incorrect products, please contact customer service within 7 days of receipt with supporting photos and order information.
Approved refunds will be processed using the original payment method.
5. Health & Product Disclaimer
Products sold on this Website are general food or nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this Website is for general wellness and nutritional reference only and should not be considered medical advice.
If you are pregnant, nursing, taking medication, or have any medical conditions, please consult a healthcare professional before use.
Product results may vary depending on individual body conditions, lifestyle, and usage habits. The Website does not guarantee specific results.
6. Intellectual Property
All content on this Website, including but not limited to:
Brand names
Product images
Text content
Logos
Website design
Visual materials
is the property of the Website or its respective rights holders and may not be copied, reproduced, modified, distributed, or used commercially without prior written consent.
7. Privacy Protection
Your personal information will be collected, processed, and used in accordance with our Privacy Policy.
By using this Website, you consent to such collection and use of your personal data.
8. Service Interruptions & Disclaimer
The Website strives to maintain stable operations; however, we shall not be liable for service interruptions or losses caused by:
System maintenance
Internet or equipment failures
Natural disasters or force majeure events
Third-party service disruptions
Circumstances beyond our reasonable control
9. Amendments
The Website reserves the right to modify these Terms & Conditions at any time. Continued use of the Website after updates constitutes acceptance of the revised Terms.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of the Republic of China (Taiwan).
Any disputes arising from the use of this Website shall be subject to the jurisdiction of the New Taipei District Court in Taiwan as the court of first instance.
Company Information
Company Name|Nordly Co., Ltd.Customer Service Email|admin@nordrenwellness.com
Customer Service Hours|Monday to Friday (excluding weekends and public holidays) 9:00 AM – 6:00 PM
Business Registration Number|00240384
Company Address|5 F.-6, No. 186, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City 110409, Taiwan
Food Business Registration No.|A-100240384-00000-9
